Privacy Policy

Last updated: 15 September 2026

At Cirque It Aerial Arts, we respect your privacy and take care with the personal information you share with us.

This Privacy Policy explains what information we collect, why we collect it and how we look after it. Cirque It Aerial Arts Ltd is a New Zealand business and handles personal information in accordance with the New Zealand Privacy Act 2020.

What information do we collect?

Depending on how you interact with us, we may collect:

Your name and contact details
Your child's name, age and parent/guardian details
Emergency contact and relevant safety information
Class, membership, booking and attendance information
Payment and transaction information
Information you provide when contacting or communicating with us
Photos or videos taken at Cirque It classes, events and performances
Basic information about how you use our website

We only ask for information that is reasonably needed to provide our services, communicate with you and operate Cirque It.

How do we use your information?

We may use your information to:

Manage bookings, memberships, classes and events
Contact you about your bookings or enquiries
Keep participants safe and manage emergency situations
Process payments and administer your account
Send information about Cirque It classes, events and offers
Improve our services and customer experience
Meet our legal and business obligations

We won't sell your personal information.

Children's information

Because Cirque It offers children's classes and programmes, we may collect information about children from their parent or legal guardian.

We use children's information for purposes such as registration, communication, safety, class management and providing our services.

We take extra care with children's personal information and do not use it for unrelated purposes.

Parents and guardians can contact us at any time to ask what information we hold about their child or to request that incorrect information is updated.

Photos and videos

We love capturing the fun, creativity and achievements of our Cirque It community.

We may take photos or videos at classes, performances and events and, where appropriate permission has been provided, use them for Cirque It marketing, including our website, social media and advertising.

If you don't want yourself or your child to appear in promotional photos or videos, please let us know.

Who do we share information with?

We don't sell your information.

We may share information with trusted service providers that help us run Cirque It, such as booking and membership systems, payment providers, event platforms, website providers, email services and marketing platforms.

These providers only receive information where it is reasonably necessary for them to provide their services to us.

Some of these providers may operate or store information outside New Zealand.

We may also provide information where we are legally required to do so or where it is necessary to protect the safety or rights of our participants, staff or business.

Marketing

We may use your contact details to send you information about Cirque It classes, events, programmes and special offers where permitted by law.

You can unsubscribe from marketing emails at any time. You can also contact us and ask us to stop sending marketing communications.

We may still contact you about things directly related to your existing bookings, memberships, payments or participation.

How do we protect your information?

We take reasonable steps to keep your personal information secure and only allow appropriate people to access it.

We keep information only for as long as we reasonably need it for the purpose it was collected or as required by law. When it is no longer needed, we take reasonable steps to securely delete or destroy it.

Your privacy rights

Under New Zealand privacy law, you can ask us:

What personal information we hold about you
To provide you with a copy of that information
To correct information that is inaccurate or out of date

If you are requesting information about a child, we may need to confirm that you are their parent, guardian or otherwise authorised to make the request.

Questions or concerns

If you have a question, concern or complaint about how we handle your personal information, please contact us first and we'll do our best to resolve it.

You can also contact the Office of the Privacy Commissioner of New Zealand if you're not satisfied with how your concern has been handled.

Contact us

Cirque It Aerial Arts Ltd
New Zealand

Email: info@cirqueitaerialarts.nz

We may update this Privacy Policy from time to time. The current version will always be available on our website.